Rooms/ Club |
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Is Club Sofitel open? if not when It will be opened? | Currently Club Sofitel is closed. We are planning to reopen by mid-July once full compliance of ALLSAFE and Government regulations are ensured (Accor Safely protocols) for your safely and comfort |
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Your Club is closed, What do it get as a Platinum or Diamond guest instead? | You can enjoy the following benefits during your stay; Special welcome back gift upon check or in the room, Complimentary room upgrade, Complimentary minibar items in-room, Complimentary Australian breakfast via in-room dining for one or two guests,Canapés platter via in-room dining between 5:30 and 07:30 pm, Late check out until 2 pm |
F&B |
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Is Room service (In-Room dining) open 24/7?
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Yes. You can place your order through our in-room Samsung smart tablet, located on the desk in each room or contact our communications team to order. |
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Do you serve breakfast or Brunch buffet currently?
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Currently we don’t serve any buffets, however you can enjoy breakfast via In-room dinning |
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What is included in the Australian Breakfast?
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As AccorPlus member, do I get any discount on In-room dining?
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Yes indeed, the tray charge is waived and you can enjoy a 20% discount on food items. |
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Is Atrium bar , Sofis lounge
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Currently they are closed, we don’t have an opening date yet |
Other |
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Do you still provide newspapers?
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At the moment we offer digital newspapers via our in-room tablet or your smart phone via our WIFI network |
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Can I self-park
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You can use Wilson’s parking at 28 Flinders lane and take the glass lifts to lobby level |
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Can I have massage/ spa services in the my room
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Currently onsite service is not available, but we can find other options for your near by the hotel |
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Can I access to Foxtel channel? | Foxtel channels are currently not available. In-house movies selection are available to purchase and free to air channels are available. |
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Can I have access to the GYM
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Currently GYM is closed, we don’t have an opening date yet |