Sofitel Melbourne on Collins - Luxury hotel - Health & Safety Notice (COVID-19)

Health & Safety Notice (COVID-19)

With the recent events happening on a global scale, we would like you to know that Sofitel Melbourne On Collins is operating with a heightened sense of care and responsibility towards our guests and our teams.

In addition to our existing practices under ISO 14001:2015  (an international standard that specifies requirements for food handling as well as environmental protection processes) we are:


Sanitising all dining tables individually with disposable towel after each use, followed by hand hygiene washing and sanitation

Upholding stringent hand sanitising practices in relation to all operations, specifically in delivering food and beverages and clearing tables

Setting tables with crockery only as needed

Distancing tables with appropriate space between them

Holding additional regular staff training and updates

Frequently sanitising high traffic surfaces and areas including doors, toilets, payment facilities and communal areas

Increasing use of single use products where appropriate to reduce risks

Checking Australian Department of Health updates regularly and continuously following official recommendations, particularly in relation to necessary travel and attending the workplace post travel

Consulting with employees in terms of their well-being and maintaining strict policies of attendance that require fit for work approval after any absence


The Sofitel Melbourne On Collins is committed to providing you with genuine hospitality and contributing to the fabric of Melbourne. Our hearts are filled with sadness at this difficult time for all people near and far. We need the help of our community to be able to continue to support our employees, suppliers and producers.

We hope you can all help us in following the advice of health organisations in relation to hygiene and your own wellness and continue to utilise the assets of our great city responsibly.

We will continue to update our team and guests accordingly as things change.


Clive Scott

General Manager

Sofitel Melbourne On Collins

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Sofitel Melbourne on Collins
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